Normally, the standard procedure is to contact your Reseller (place of purchase) for repair/exchange. However, if your reseller is no longer in business or unavailable, please write to us.
Please write down more detail information about your problem or question, it will help us to clarify the problems and get back to you as soon as possible.
You May also contact your nearest triplex office directly.
Taiwan Office
Tel
+886-2-8226-9595
Fax
+886-2- 8226-9393
Address
17F-3 NO. 736, Chung Cheng RD., Chung Ho City, Taipei Hsien, Taiwan
Technical Support
info@mail.triplex.com.tw
Sales Support
novia@mail.triplex.com.tw
China Office
Tel
+86-755-8384-3285
Fax
+86-755-8384-9561
Address
Room 13 A06, Cangsong Building(North), Chegongmiao, Futian Districe, Shenzhen, China